Overview
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
Remote problem diagnosis and supportOnsite hardware support
Replacement parts and materials
Coverage window
Onsite response time for hardware support
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Hardware Support - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Repair
- Parts Replacement
- Phone Support
- Service Response Time
- Next Business Day - Parts & Labor
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HP Notebook:
- Mini/Netbook
- Pavilion Notebook
- Presario Notebook
- Chromebook 11 v2
- Pavilion/Slatebook x2 Detachable
- Pavilion 10 Notebook
- Pavilion dm1 Notebook
- Pavilion Notebook
- Pavilion Notebook - 2y wrty